Friday, December 28, 2007

On Blood Spills and Customer Service

After an incident in Wal-Mart today...

Me: "Excuse me, I'm bleeding. Do you have a first-aid kit?"
Pharmacist #1: "See the pharmacist in the next window."

Me: "Excuse me, I'm bleeding. Do y--"
Pharmacist #2: "I'll be with you in a few minutes."
Me: "Ma'am, I'm bleeding. I need a first-aid kit!"
Pharmacist #2: "We don't keep things like that in the pharmacy. Hang on a sec, the manager's going to want to talk to you."

Manager #1 (upon seeing me holding two bloody paper towels): "Did you hurt yourself?"

Me: "I just wanted to let you know that there's a pool of my blood in the pharmacy and no one's cleaned it up."
Manager #2: . . .
Me: "Ma'am, my blood is on the floor. My blood!"
Manager #2: . . .
Me: "BLOOD!"
Manager #2: "I guess I'll call someone with a mop."

2 comments:

beth hintze said...

I like how the manager insinuated that it was your fault! CYA to the end!! Did they ask you to sign something saying you wouldn't sue?! I had a fire extinguisher fall on me at Wal-Mart once and they showed about as much concern...but they sure pulled out those legal forms pretty quickly!

..."I need a first-aid kit!"
Pharmacist #2: "We don't keep things like that in the pharmacy."
PRICELESS!!

...so are you ok?!

Unknown said...

yay for wal-mart! and for crappy customer service!